Behavioral Health Network

Care Connector's Behavioral Health (BH) Network utilizes a population health approach to identify members. Our processes continually utilize screening tools, prescription data and an understanding of social risks associated with non-clinical factors. We utilize a variation of a collaborative care model that involves the integration of BH care managers and consultant psychiatrists, with the oversight from a prescribing NP for proactive management.

Our Approach

The BH care managers directly interact with members virtually or during an in-home assessment to set goals, provide counseling, monitor medications, and assess symptoms on a predetermined basis. The care team then reviews the member’s treatment plan and status with the psychiatrist consultant. Together the primary care team builds treatment strategies that may include referral to behavioral health specialty care supported by Care Connectors proprietary Care-DNA platform.

Our Technology

Capability to ingest member level data to set visit objectives and identify gaps.

Collect enriched information during visits to identify escalations and/or other actions needed.

Care-DNA proprietary platform serves as wraparound tool to provide a holistic member profile, that assesses social risk status with an interplay between clinical and non-clinical factors.

Supports billing for collaborative care and enabling revenue cycle needs.

Results

Care Connectors in-home visit model allows us to have an extensive network of professionals that truly understand members at a personal level, while capturing health insights that go a long way in understanding behaviors. Allowing us to easily connect with the right care team members at any given time.